Terms of Service

Article 1 General Provisions

1.1 This Agreement applies to all transactions and services conducted by users through the XX Cross-border Mall (hereinafter referred to as the “Platform”).

1.2 By registering, users are deemed to have read and agreed to be bound by the Privacy Policy, Return and Exchange Policy, and other supplementary terms and conditions.

Article 2 User Rights and Obligations

2.1 User Rights

Enjoy the cross-border product selection, payment, and logistics tracking services provided by the Platform.

Apply for after-sales service and dispute resolution in accordance with the Platform’s rules.

2.2 User Obligations

Provide true and valid identification information (including information required for customs clearance).

Do not use the Platform to engage in smuggling, money laundering, or other illegal activities.

Article 3 Transaction Rules

3.1 Product Information

All prices listed include customs duties and value-added tax (comprehensive cross-border e-commerce tax).

Product pages must clearly indicate the country of origin, applicable standards, and Chinese labeling.

3.2 Payment and Settlement

Settlement in RMB and foreign currencies is supported (the exchange rate is based on the bank’s official rate at the time of payment).

Large-value transactions require foreign exchange declaration.